Pub. 2 2011 Issue 3

www.wvbankers.org 26 Citizens Bank of West Virginia Thomas K. Derbyshire was named president and CEO of the bank, effective August 1, 2011. He succeeds William T. Johnson, Jr., who retired after forty-eight years of service to the organization. He also serves as vice president and treasurer of the bank’s holding company, Citizen’s Financial Corp. First National Bank, Ronceverte Matthew L. Burns has been officially named the bank’s president and CEO. He had served in the role of president and CEO since December 2010. Prior to that role, Burns was First National Bank’s chief financial officer for more than 12 years. Like the strength of the Appalachian Mountains... West Virginia Community Banks deserve a strong Correspondent Bank working for them. The Bankers’ Bank has a solid tradition of personal service matched with superior products. “I look forward to earning your business and becoming your Correspondent Banker.” – Scott Jones, Vice President The Bankers’ Bank of Kentucky Your Correspondent Bank 800.248.3229 | 502.695.3000 | www.bbky.com Scott Jones - Vice President Cell: 502.609.2559 5504_W.VirginiaAd_final.indd 1 11/2/09 1:02:40 PM for employees to encourage them to make the organization aware if they think there is a problem that meets the definition of whistleblowing. 4. Consider the use of a third policy entity to provide an avenue for receiving whistleblower complaints. Make certain it is their practice to recommend other remedies before recommending you hire a lawyer but that that they can also recognize when legal advice is imperative. 5. Make sure your complaint receiver understands your business well enough not to make a big issue out of something minor. 6. Communicate your policy to employees on how to report while making it clear the type of complaints that are appropriate for this special situation and that most complaints need to use your already established procedure. And a final suggestion – don’t wait. You never know what could be brewing . . . Q Q Whistleblower — continued from page 25 The author, BernieDeem, is the owner of DeemHR, a regional consulting firmwith special- ists in support services for financial institutions. DeemHR has recently begun a whistle- blowing service that provides the full spectrum of needs for whistleblowing compliance and has resources available when an investigation is required. (Disclosure: A lawyer is available toDeemHR for any questionable situations, but our specialists are not lawyers.)